We’re sorry that the results of our Supernova products did not meet your expectations. There are a number of factors that could cause different results than expected. Please email customer service with the answers to the below questions:. (1) A descr
We’re sorry to hear that Supernova overtoned your hair. There are a number of factors that can cause the hair to be overtones, including starting hair color, porosity, & frequency of use. The good news, Supernova products are only temporarily toning
No this product will not lighten your hair. Supernova is designed to deposit violet pigments onto your hair to neutralize unwanted yellow or brassy tones. This will make your hair appear cooler in tone, but will not permanently lighten your hair. Dep
We’re sorry that the results of our Supernova products did not meet your expectations. There are a number of factors that could cause different results than expected. Supernova is designed to maintain your blonde color by neutralizing yellow or brass
Supernova is designed with violet pigments to neutralize unwanted yellow or brassy tones in the hair. There are a number of factors that can lead to overtoning, or turning the hair silver, including starting hair color, porosity, and frequency of use
We're sorry to hear the results are not even. There are a number of factors that can take part in the results. See the list below:. Hair porosity. Uneven application / saturation. Uneven starting canvas. Certain areas may require more toning than oth
We recommend using Supernova products until you have reached your desired tone, then weekly for maintenance. Using too frequently can lead to overtoning of hair.
Foam: concentrate product where most toning is required. Foam provides instant results so you can add more to areas that need it. Section hair in quadrants, start with a few pumps and distribute product where needed. Comb through. Avoid areas that ar
Too much product use. This is a leave-in styling product that provides instant toning results, but too much use can leave the hair feeling sticky. This product is not designed to fully replace a toner, which is processed and rinsed out of the hair. I
Each of the Supernova serve a different purpose, depending on the maintenance your looking to do:. Supernova toning mask: Pure conditioning treatment with Toning properties. Supernova Toning foam: On the go styling and toning treatment, applied to da
Purple shampoo does not replace the use of toner, it's a great alternative when needed to help reduce unwanted brass or yellow tones in the hair. Toner tends to have more immediate results, Supernova shampoo works gradually. These products are tempor