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Results were not what I expected.Updated a year ago

We’re sorry that the results of our Supernova products did not meet your expectations. There are a number of factors that could cause different results than expected. Please email customer service with the answers to the below questions:

(1) A description of your hair before and after the Supernova application (including starting color), (2) your desired results/expectations, and (3) how the product was applied (including amount). Providing before and after photos is extremely helpful. As soon as we understand your situation we will provide recommendations from one of our experts.

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