Returns and ExchangesUpdated 3 months ago
We want you to love your XMONDO products! If you are not completely satisfied with your purchase, please reach out to our customer service team at [email protected] with the following information:
- Name
- Order number
- Products you would like to return
Return Policy Details:
- Unopened Products: We accept returns for unopened products within 30 days of the original purchase for a full refund to the original form of payment.
- Opened Products: Opened or lightly used products can be returned within 30 days of purchase for store credit only.
- Gift Cards: We do not offer returns for gift cards.
- Shipping Costs: Customers are responsible for return shipping costs, and original shipping costs are non-refundable.
Return Address:
XMONDO Hair
ATTN: Returns
201 Varick St. #406
New York, NY 10014
XMONDO Hair reserves the right to refuse any return or refund that does not meet these conditions